Shipping policy

As soon as you make a Vuori purchase, our fulfillment center immediately processes your order to get your gear delivered on time. Ground orders can take up to 3‑4 business days to be packed and shipped. Once shipped, ground shipments can take as little as 4‑5 business days to destinations within California and up to 5‑10 business days to locations on the East Coast.

Express shipments and Fastest shipments must be placed by 6 am Pacific Time to be processed on the same business day. If the order is placed after 6 am PST or on a holiday or weekend it will ship out the next business day.

For Express shipments, the shipping timeframe is 2‑3 business days from the shipment date. US Federal Holidays do not count towards the shipping timeframe, please take this into consideration when placing your order near an upcoming holiday.

For Fastest shipments, the shipping timeframe is 1‑2 business days from the shipment date. US Federal Holidays do not count towards the shipping timeframe, please take this into consideration when placing your order near an upcoming holiday.

Express and Fastest shipping options are not always available, you’ll know they are available if they are presented as an option at checkout. If neither is available, you will see Ground Shipping as an option.

*Military Addresses and PO Boxes do not fall under expedited shipping and will ship with USPS ground.

We are happy to offer free standard shipping on US orders over $75. Your order must total $75 before taxes and any shipping fees are applied to qualify for free standard shipping. Discount codes may impact your order subtotal and free shipping eligibility. Free shipping only applies to standard ground shipping within the contiguous United States.

We ship with two carriers to anywhere in the United States: USPS & UPS. The carrier is dependent on the location of the shipping address and the type of shipping method you select. We are unable to guarantee which carrier will fulfill your order.

Once you receive your tracking email please allow 24 hours for carrier updates to occur. It can take up to 24‑48 hours for the carrier to scan and update tracking information after your label has been created. If tracking shows no movement after 48 hours, reach out to support@vuori.com for further assistance.

If you are missing an item from your order, please check your shipping confirmation email. The item may have gone out of stock between the time the order was placed and fulfillment. You may also check your package contents slip included in your shipment. Some large orders may ship in multiple separate packages which may arrive on different days.

Vuori is regularly adding new countries to our distribution. We currently ship to select countries outside of the United States. Additional duties, taxes and international shipping fees will apply for all international orders. All international sales are final; we do not support returns for international orders shipped from the US site.

Once your order ships, you will receive a shipping‑confirmation email that includes your tracking number and tracking link. You may also view tracking information by logging into your Vuori account and viewing your order history. If you have not received your shipping‑confirmation email, please check your spam or junk mail folder.

Customer Support: support@vuori.com Support Hours: Monday‑Friday 8AM‑5PM PST Phone: +1 (844) 880‑5355